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Joo Casino Review

Recently we had the chance to play at Joo Casino and concluded that it stands out with its vast game selection and mobile app, setting it apart from competitors.

Its strengths include world-class games from numerous providers, an appealing welcome package, and diverse payment options. However, it faces significant challenges with its online reputation, including Trustpilot warnings about fake reviews and phishing URLs.

These issues suggest caution is advised for potential punters despite the casino's pretty face.

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  • Pros
  • Massive selection of games
  • Comprehensive VIP program
  • Cryptocurrency payment options
  • User-friendly mobile on Apple devices
  • Cons
  • Online reputation concerns
  • Trustpilot fake reviews warning
  • Potential phishing URLs
  • Small live dealer games section

Joo Casino Bonus Codes & Bonuses

Bonus structure 1
Terms and conditions Terms and conditions apply. Play responsibly | 18+.. Read more

Joo Casino

Terms and conditions

Terms and conditions apply. Play responsibly | 18+

Play
1. Deposit bonus 100% up to $1000 +
50 Free spins
Minimum deposit$30
Wagering requirements50x (Free spins)
Wagering requirements50x (Cash bonus)
2. Deposit bonus 50% up to $3000 +
50 Free spins
Minimum deposit$30
Wagering requirements50x (Free spins)
Wagering requirements50x (Cash bonus)
3. Deposit bonus 75% up to $2000 +
50 Free spins
Minimum deposit$30
Wagering requirements50x (Free spins)
Wagering requirements50x (Cash bonus)
4. Deposit bonus 100% up to $1000 +
50 Free spins
Minimum deposit$30
Wagering requirements50x (Free spins)
Wagering requirements50x (Cash bonus)

Info & Details

General information

Website in English
Tax Free
Chat support
Phone support
Email support
Email [email protected]
Established 2014
Minimum deposit $30
Licence Curaçao eGaming

Types of games

Live Casino
Betting
Lotto
Bingo
Poker
Roulette
Blackjack
Scratchcards
Slots

Payment providers

  • Bitcoin Bitcoin
  • Dogecoin Dogecoin
  • Ethereum Ethereum
  • Litecoin Litecoin
  • Maestro Maestro
  • Mastercard Mastercard
  • MiFinity MiFinity
  • Neosurf Neosurf
  • Tether Tether
  • Visa Visa

Game developers

  • Atmosfera Atmosfera
  • Belatra Belatra
  • Bet2tech Bet2tech
  • Betsoft Betsoft
  • BF Games BF Games
  • BGaming BGaming
  • Booming Games Booming Games
  • Booongo Booongo
  • EvoPlay EvoPlay
  • Fantasma Fantasma
  • Felix Gaming Felix Gaming
  • FUGASO FUGASO
  • Gamzix Gamzix
  • High 5 Games High 5 Games
  • Igrosoft Igrosoft
  • IGT IGT
  • Jade Rabbit Studios Jade Rabbit Studios
  • KA Gaming KA Gaming
  • Leander Games Leander Games
  • Lucky Streak Lucky Streak
  • Mancala Mancala
  • MGA MGA
  • Mrslotty Mrslotty
  • NetGame NetGame
  • Nucleus Nucleus
  • Platipus Platipus
  • Playson Playson
  • Raw Arena Raw Arena
  • Spade Gaming Spade Gaming
  • Spinmatic Spinmatic
  • Spribe Spribe
  • Tom Horn Gaming Tom Horn Gaming
  • TrueLab TrueLab
  • Wazdan Wazdan
  • Yggdrasil Yggdrasil

First Glance at Joo Casino

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Enter Joo Casino for an online casino design that fuses royal marine life with sci-fi elements.

The theme, while distinct, may come across as an unconventional pairing for a casino. Navigation is straightforward, with a menu outlining access points to games, promotional events, and customer support.

joo casino home

It includes a menu for easy navigation to games and account settings, which is a practical touch. At the page’s bottom, the footer is informative, with licensing information, company details, and responsible gaming resources.

Joo Casino Sign Up Bonus Offer

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Joo Casino’s introductory offer is delineated across the initial quartet of deposit bonuses.

The first deposit bonus bestows a 100% match up to $1,000, with an additional perk of 50 free spins. The second deposit rewards players with a 50% match of up to $3,000 and 50 free spins.

joo casino sign up bonus

The third deposit bonus percentage includes a 75% deposit bonus match of up to $2,000 and 50 free spins. The fourth deposit is a 100% deposit bonus match of up to $1,000 and 50 final free spins. No bonus codes are required for activation, and all payment methods are accepted.

How to Register & Activate the Sign Up Bonus

Here’s your step-by-step guide to seamlessly registering and unlocking the welcome package at Joo Casino:

  1. Navigate to the Joo Casino website and click the ‘Sign Up’ button.
  2. Enter your personal information as prompted by the registration form.
  3. Verify your e-mail address using the confirmation email sent by the casino.
  4. Proceed to the payment section; deposit the minimum amount required.
  5. If you’re using cryptocurrency, apply the bonus code “CRYPTO”; no bonus code is required for fiat currency.
  6. Your free spins and deposit bonus will be credited to your account automatically.

Wagering Requirements

We have scrutinised the wagering requirements for the Joo Casino bonus package. Here’s a concise outline for clarity:

  • The minimum deposit is $30.
  • Bonuses and free spins need activation and wagering within seven days.
  • A 50x wagering requirement applies to the bonus money.
  • For a $1,000 casino bonus, one must wager $50,000 to meet the requirements.
  • The maximum cashback from the first deposit bonus is $1,500, and free spin winnings are capped at $300.
  • Free spins are allocated for specified slot games.

Evaluating the fairness of these casino bonus conditions is not straightforward.

A 50x wagering requirement is on the higher end, which could be arduous for players to meet within the stipulated 7-day period.

While the minimum deposit is reasonable, the maximum win restrictions on bonus cashback and free spins may diminish the offer’s attractiveness.

Additional Bonus Offers & Promotions

Joo Casino extends its generosity beyond the welcome bonus package with additional bonuses for fiat and cryptocurrency users.

Fiat gamers can take advantage of Joe Casino bonuses by using the reload bonus code “JOO50” to access an extra $750. Crypto users are offered welcome bonuses for their first three deposits, potentially reaching up to 20 BTC and 150 free spins, using codes “CRYPTO,” “BLOCK,” and “CHAIN,” respectively.

Each Joo Casino promo code spices up the gaming experience.

The Lucky Spin Wheel promises a guaranteed prize, adding an element of chance and anticipation to regular play. For those with an appetite for competition, the Mystery Drops feature a dynamic prize pool, which, at the time of observation, hovers around $51,234.72.

Does Joo Casino have Special Promos or Reward Programs?

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Joo Casino offers its loyal players a VIP club with deposit bonus codes.

The loyalty program is tiered, starting from the ‘Ocean Floor’ at level 8 and leading up to ‘Mermaids Grotto’ at level 24. Players ascend through these VIP levels by accruing comp points (CP) earned through real-money slot game bets.

In addition to weekly cashback, the online casino orchestrates exclusive tournaments for its VIP members, such as the “Atlantis Treasure,” which offers a notable $75,000 prize pool complemented by 5,000 free spins.

The casino ensures the gaming landscape remains competitive and enticing with ongoing tournaments, including the “Wonder Hunt” and the “Spring of Infinity”.

How is the Game Selection at Joo Casino?

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Joo Casino is home to roughly 3000 online casino games.

This includes traditional titles like online pokies, roulette, baccarat, craps, and poker, and a live dealer section. For those seeking variety, there are specialty games such as keno, scratch cards, bingo, sports, and football games.

joo casino games

Joo Casino’s thematic collections include ‘High Bets,’ ‘Aviator,’ ‘High RTP,’ and ‘Big Wilds’.

What Game Providers Does Joo Casino Have?

Joo Casino partners with 80 software providers, including esteemed developers like Playson, Pragmatic Play, Booming Games, Ainsworth, Mascot, Betsoft, Wazdan, NetEnt, Evoplay Entertainment, and Evolution Gaming.

Joo Casino stands out for its large network of partnerships compared to other online casinos. We found many of our favourite casino games here.

Slot Games Overview

Joo Casino’s pokies section houses around 1000 slot games.

You can play games such as Wolf Treasure, Sweet Bonanza, Big Wild Buffalo, Aztec Legend, Gates of Olympus, and Aloha King Elvis Frog. Many slots feature demo modes for those curious to spin the reels on these slot machines without wagering real money.

gates of olympus slot

Jackpot Pokies Overview

Joo Casino offers 25 progressive jackpot games, with fortunes reaching over $50,000.

These include enthralling titles like 777 Cash Out Hot Slot, Magic Spins, Buffalo Power, Burning Sun, and Lion Gems, offering both the casual player and the jackpot hunter a shot at transformative wins.

Table Games Overview

At Joo Casino, the table games section offers 63 titles.

Players can find variations like Pontoon and Single Deck Blackjack, Pai Gow, Oasis Poker, and video poker options like Deuces Wild. However, the roulette offerings seem sparse, with European Roulette standing out among a limited variety.

Live Casino Games Overview

Joo Casino’s live dealer segment features 70 live games hosted by providers Beter Live and Atmosfera.

This vibrant section includes Music Wheel, Beter Live’s Live French Roulette, and various auto live roulette titles.

Blackjack and poker are also well-represented, with options to play live versions of each, including niche games like Bet on Teen Patti.

Banking & Payment Options at Joo Casino

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Joo Casino accommodates a variety of payment methods, including eVouchers, credit/debit cards, e-wallets, and several cryptocurrency options, though bank transfers are restricted to withdrawals.

Unlike other online casinos we’ve visited, Joo offers a sufficient range to satisfy most Australian players’ preferences. Reports indicate payment delays, underscoring the importance of scrutinising user reviews and the casino’s overall reputation.

Deposits

At Joo Casino, Aussie players can choose from various deposit methods.

This includes Visa, MasterCard, Maestro, Neosurf, and MiFinity for fiat wallets. Cryptocurrency players are offered Bitcoin, Ethereum, Litecoin, Bitcoin Cash, and USD.

joo casino deposit

The minimum deposit requirement is $30, or the cryptocurrency equivalent of 0.0001 BTC or 0.01 ETH. Which is quite high, considering that at most low minimum deposit casinos, you can deposit as low as $10. However, Joo Casino does not impose deposit fees, and the accepted currencies span both fiat and crypto. This includes EUR, USD, RUB, NOK, AUD, NZD, CAD, PLN, BRL, JPY, BTC, ETH, LTC, BCH, DOG, and USDT.

Withdrawal

Given the casino’s reputation surrounding withdrawal limits and times, players are advised to exercise caution.

Joo Casino offers a variety of withdrawal methods, including Visa, MasterCard, Maestro, bank transfers, MiFinity, and a selection of cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin, Bitcoin Cash, and USDT.

joo casino withdrawal

Bank transfer is offered only for withdrawals. The minimum withdrawal is $30 or 0.00043 BTC, though this threshold increases to $800 for bank transfers. Despite some disputes online regarding the maximum withdrawal limits—which reportedly vary from $4,500 to $10,000 per transaction—no clear monthly or yearly caps are specified.

Withdrawals are instant for all methods except credit/debit cards, which take 1-3 business days. There are no fees for withdrawing.

KYC Process & Documents

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Joo Casino’s Know Your Customer (KYC) procedure is designed to comply with regulatory requirements.

According to online accounts, This verification process takes up to seven days. Players may be asked to submit various documents, including a passport, identification card, documents confirming residence, and statements verifying the source of funds.

Age verification is mandatory for those wishing to play with Bitcoins, necessitating proof of being at least 18 years old through a valid ID, passport, or driving license.

Customer Support at Joo Casino

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Joo Casino’s customer support team is accessible 24/7 via live chat. They offer assistance in multiple languages for the bilingual Aussies, including English, French, German, Polish, and more.

The live chat feature proves to be efficient, with support staff responding within 5 minutes. Although email responses are slower, taking up to 30 hours to reply, live chat remains a reliable first point of contact. The FAQ section on the casino site is helpful.

Joo Mobile Compatibility

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Joo Casino offers a mobile app for Android and iOS users.

The app boasts high-quality graphics and a modern interface for a seamless gaming experience. It is designed to mirror the desktop version closely, providing full access to the casino’s extensive game selection and promotions. Unlike other casinos, Joo Casino’s mobile app stands out for its clean design and ease of use.

Despite the casino’s overall reputation, the mobile platform offers a less problematic experience.

Player Safety & Responsible Gambling

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Joo Casino emphasises responsible gambling through a dedicated page, a big tick in our book.

Joo Casino outlines various personal limits and self-exclusion tools available to players, including deposit, loss, wager, cooling-off, session limits, and self-exclusion options. Players can set self-exclusion limits for six months to forever.

These deposit bonus settings can be adjusted directly through the user’s account dashboard or by contacting support via email.

Licences & Security

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  • Company: Dama N.V.
  • Address: Scharlooweg 39, Willemstad, Curaçao
  • Licence: Curacao E-gaming
  • Licence Number: 8048/JAZ2020-13

Joo Casino, operated by Dama N.V., presents its licensing and operational details transparently on its site, a positive sign of legitimacy. Dama N.V. is well-established within the online casino industry. ç

While no direct partnerships exist with organizations like eCOGRA, Australian casino certification stamps are on the website footer.

Joo Online Casino Verdict

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Joo Casino is a casino that offers a broad array of games, appealing casino bonuses, and a comprehensive VIP program; there are significant concerns that potential players must weigh.

A vast selection of software providers and a mobile app enhances its appeal and demonstrated commitment to responsible gambling practices. However, the warning signs cannot be ignored. The removal of fake reviews from Trustpilot and the inaccessibility of its TrustScore due to guideline breaches raise questions about the authenticity of its online reputation.

Additionally, the existence of phishing URLs leading to the casino’s website is a critical security concern that potential users should consider seriously. While Joo Casino has several positive aspects, these concerns and its reputation suggest a need for caution.

Online casino players should thoroughly research these factors before engaging with the casino’s services.

That’s all for today, see you next time!

Joo Casino FAQ

What Joo Casino bonus codes are on offer?

Currently, Joo Casino offers a range of bonus codes, including a first deposit bonus code and other deposit bonuses, as part of their promo package. These can be used to access various casino bonuses, including Joo Casino free spins and third deposit bonuses.

Are there any ongoing Joo Casino bonus code promotions?

Joo Casino offers continuous bonus code promotions that provide a convenient boost for both new and returning players. These promotions often include deposit bonus codes for various slot games and the chance to win real cash prizes. With casino bonuses and bonus rounds, deposit bonus players can enjoy a good jump start on their favourite games.

What are the current Joo Casino bonus codes?

Codes for various deposit bonuses and free spins are available, often as part of the promo package for new and returning players.

Is there an ongoing promotion for Joo Casino bonus codes?

Yes, Joo Casino regularly offers deposit matches and slot gameplay bonus codes, aiming to give players a convenient boost and a chance at real cash prizes.

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Daniel Evans
Daniel Evans
Casino Reviewer
1 Articles
87 Reviews

Daniel helps you to find the best online casinos to play, with his well-researched, unbiased and accurate casino reviews. He uses strict criteria to only recommend the most trusted and reliable sites for you.

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