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Golden Reels Casino Review

Embarking on the online casino scene in July 2019, Golden Reels Casino stands out with its animated themes and a sizeable gaming suite, offering a whimsical escape for those not put off by its playful façade.

Yet, its uniqueness is marred by a glaring absence in the Australian market due to stringent local laws and tarnished by player reviews warning of harsh dormant account policies. Suitable for a diverse game selection, Golden Reels falls short of player trust with its controversial reputation for confiscating funds from inactive accounts.

This casino presents a paradoxical blend of allure and warning signs, making it a gamble beyond the games it offers.

  • Pros
  • Generous welcome bonus
  • Multiple currencies offered
  • Sports betting offered
  • Cons
  • Bad online casino reputation
  • Restricted for Australian players
  • Slow customer support

Golden Reels Casino Bonus Codes & Bonuses

Bonus structure 1
Terms and conditions Terms and conditions apply. Play responsibly | 18+.. Read more

Golden Reels

Terms and conditions

Terms and conditions apply. Play responsibly | 18+

Play
1. Deposit bonus 100% up to $2000
1. Bonus range 200% up to $50 200 Free spins
Minimum deposit$20
Wagering requirements30x (Free spins)
Wagering requirements25x (Cash bonus)
2. Bonus range 150% up to $300
Minimum deposit$50
Wagering requirements25x (Cash bonus)
3. Bonus range 100% up to $2000
Minimum deposit$500
Wagering requirements30x (Cash bonus)
2. Deposit bonus 100% up to $300
Minimum deposit$40
Wagering requirements25x (Cash bonus)
3. Deposit bonus 50% up to $400
Minimum deposit$50
Wagering requirements20x (Cash bonus)
4. Deposit bonus 50% up to $500
Minimum deposit$50
Wagering requirements20x (Cash bonus)
5. Deposit bonus 25% up to $750
Minimum deposit$50
Wagering requirements20x (Cash bonus)

Info & Details

General information

Website in English
Tax Free
Chat support
Phone support
Email support
Email support@goldenreels.io
Established 2019
Minimum deposit $20
Licence Curaçao eGaming

Types of games

Live Casino
Betting
Lotto
Bingo
Poker
Roulette
Blackjack
Scratchcards
Slots

Payment providers

  • AstroPay Card AstroPay Card
  • Bank Transfer Bank Transfer
  • Bitcoin Bitcoin
  • Dogecoin Dogecoin
  • Ethereum Ethereum
  • Jeton Wallet Jeton Wallet
  • Litecoin Litecoin
  • Mastercard Mastercard
  • MiFinity MiFinity
  • Neosurf Neosurf
  • Tether Tether
  • Visa Visa

Game developers

  • Betsoft Betsoft
  • BGaming BGaming
  • Booming Games Booming Games
  • Booongo Booongo
  • Gamzix Gamzix
  • Mancala Mancala
  • Spribe Spribe
  • Tom Horn Gaming Tom Horn Gaming
  • Wazdan Wazdan

First Glance at Golden Reels Casino

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Stepping into Golden Reels Casino feels like wandering into a digital no-man’s land, oddly adorned with kindergarten-style cartoons—think dinosaurs in fantasy landscapes—that seem out of place in an online casino.

golden reels casino home page

The site offers a sparse menu promising casino games, live dealer games, sports betting, and more, but the overall presentation is uninspiring. The website footer is also bare, with vague information on software providers and payment options.

Golden Reels Casino Sign Up Bonus Offer

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Be prepared for a head-scratcher if you’re eyeing Golden Reels Casino’s welcome bonus.

They’re tossing a 200% match on your first deposit, capped at $2,000, with an added 200 free spins. But here’s the rub—it’s as clear as mud. All payment methods are accepted, and no Golden Reels bonus codes are needed to claim.

golden reels casino sign up bonus

If simplicity is your game, Golden Reels might test your patience before you even place a bet.

How to Sign Up & Activate the Welcome Bonus

Venturing into Golden Reels Casino for their welcome bonus is not for the faint. If you’ve mustered the courage and navigated the VPN labyrinth to access the site, here’s what you can expect:

  1. Land on the homepage and hit ‘Sign Up Now’.
  2. Hand over your details—name, email, and more. We’d say ‘think twice’, but proceed cautiously if you’re set on it.
  3. Once you’re in and verified, find the ‘Cashier’ to make your deposit.
  4. Deposit and watch as the welcome bonus magically appears in your account.

We can guide you to the water, but we’re not suggesting you drink. Proceed at your own risk. No deposit is required to create a Golden Reels Casino login.

Wagering Requirements

For the brave souls still considering Golden Reels’ welcome offer, here’s a peek at the hoops you’ll need to jump through:

  • The minimum deposit required is $500
  • The wagering time limit is ten days
  • Wagering requirement: 30x or perhaps 60x, depending on which page you land on
  • Deposit $100, get a $100 welcome bonus, and you’ll need to wager $6000 (30x) to withdraw
  • No deposit-free spins wagering is 10x
  • Maximum win is 10x the welcome bonus value
  • Only select slot games contribute to the wagering

In simpler terms, these wagering requirements might make you wish you had a degree in astrophysics to understand.

With a hefty minimum deposit and a confusing playthrough stipulation that’s as clear as mud, your chances of seeing any cash from that welcome bonus are as slim as finding a sober bloke at a footy final.

The restrictive time frame and limited game eligibility only add to the maze of this welcome bonus offer.

Additional Bonus Offers or VIP Promotions

Golden Reels Casino’s ongoing promotions are as clear as a foggy day in the Daintree Rainforest.

When checking, there’s a mishmash of match deposit offers: 150% up to $300, 200% up to $50 plus 200 spins, another 50% up to $500, and 25% up to $750. It’s unclear if these offers are mates or enemies.

Then there’s the VIP loyalty scheme, a trek from ‘Novice’ to ‘Dark Knight’. The more you play, the higher you climb, but whether the view at the top is worth it is debatable. Perks include increasing cashback and a personal account manager, with wagering requirements loosening their grip as you ascend.

Golden Reels Casino No Deposit Bonus

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During our casino review, the only glimmer of hope was the 200 free spins tied to the first deposit welcome bonus, which, paradoxically, doesn’t require a deposit.

Keep an eye on this space, though—we’ll post loud and clear when a no deposit bonus materialises.

Until then, steer your ship towards our low minimum deposit page, where the treasures are real and the bonuses are tangible.

How is the Game Selection at Golden Reels Casino?

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Golden Reels Casino’s game selection is about as wide as a kangaroo’s leap compared to its rivals.

They’ve got the usual suspects: online pokies, live dealer games, roulette, blackjack, baccarat, craps, and poker. The sports betting scene is there, too, with the usual virtual sports lineup, and they’ve even chucked in forex betting, which, honestly, is a bit of a stray from the pack.

golden reels casino games

What Game Providers Does Golden Reels Casino Have? 

Golden Reels trots out around 20 game providers—assuming you can wrangle your way past the site’s entry barriers.

Notable names include Play’n GO, Relax Gaming, Tom Horn Gaming, Evolution Gaming, Mascot Gaming, NetEnt, Yggdrasil, Microgaming, and Pragmatic Play. They’re on par with other online casinos in the land of software variety.

Remember, while the list of game providers may tick the box, the whole package still needs to polish its game in Australia.

Slots Overview

Golden Reels Casino boasts over 2000 online pokies.

Featured titles include Outback Heat, Legend of Cleopatra, Sun of Egypt 3, Dragons vs. Phoenix, Bonanza Billion, and Aloha Elvis. A handful offers a demo mode. Entering this casino’s slot landscape is as tricky as finding water in the Outback.

15 dragons pearls

Progressive Jackpot Overview

In the curious case of Golden Reels, the jackpot section is more like a treasure hunt with scant clues.

The casino does have a couple of progressive jackpots lurking in the slots category, such as Jackpot Lab and Mega Moolah.

Table Games Overview

Golden Reels offers a modest selection of 60 table games—60 titles.

Roulette enthusiasts might spot Zoom, American, French, and European variants. Blackjack gets more love with a horde of variations, including Zombie, VIP, and Multihand.

It’s window shopping for Australian players—plenty to see, nothing to buy.

Live Casino Overview

Golden Reels Casino’s live dealer section offers a modest yet decent array of games.

It’s powered by Evolution Gaming, Swintt, and Vivo Gaming for the lucky global players with access. The suite includes Live Roulette, Live Blackjack, Live Poker, Live Sic Bo, Crazy Time, and Dream Catcher.

It’s a shame for the Aussie crowd since this is a decent live casino library.

Banking & Payment Options at Golden Reels Casino

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At Golden Reels Casino, tread lightly with their banking options—especially since the casino isn’t currently welcoming Australian players.

Those who can access it offer a mix of the usual suspects: credit cards, e-wallets, e-vouchers, and cryptocurrency wallets. In the realm of payment methods, Golden Reels is like a small fish in a big pond, with more payment options available at more renowned casinos.

Deposits 

Golden Reels Casino lays out a typical spread for deposit methods with Mastercard, Visa, Neteller, Skrill, Neosurf, Paysafecard, and a trio of Ethereum, Litecoin, and Bitcoin Cash.

The barrier to entry is low, with a minimum deposit of just $10, and they deal in a range of currencies from AUD to EUR and even crypto like BTC and ETH.

But don’t let your account gather dust—if it’s inactive for 6 to 12 months, they’ll clear your balance faster than a dingo snatches dinner.

Withdrawal

Regarding cashing out at Golden Reels Casino, the payment methods mirror those for deposits.

The minimum withdrawal limit is $20 and a generous monthly withdrawal limit of $100,000, but murmurs from the online community suggest this might not be the full story.

You can withdraw for free twice a day, but should you dare to transact more, a 10% fee is slapped on subsequent withdrawals. Processing times are instant for most methods, though cards will tap their feet for up to five business days.

KYC Process & Documents 

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Golden Reels Casino’s KYC (Know Your Customer) process is a slow dance, potentially taking up to a week.

Their verification requirements aren’t out of the ordinary, demanding the usual suspects: an ID card or passport, driver’s license for photo ID, proof of address, and proof of payment method ownership.

This already lengthy process is peppered with player accounts of delays and disputes, raising eyebrows and red flags. Providing such personal details to a casino with a shadowy reputation is a gamble.

Customer Support at Golden Reels Casino

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Playing from Australia?

Then, getting in touch is as tricky as catching a glimpse of the casino itself.

Other players’ feedback indicates that live chat has not been functioning for a while. Our foray into their customer service was a sluggish three-day wait for an email response. And while they do provide an FAQ section, don’t expect it to be the all-knowing sage of your gambling queries.

As for the language, English is the mainstay.

Golden Reels Mobile Compatibility

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Golden Reels doesn’t have a dedicated mobile app but offers a browser version on Android, iOS, and Windows mobile devices.

While the mobile interface is slick enough to allow you to dive into most games with ease and manage your account fully, your ability to access it could be a toss of the dice, depending on where you’re trying to log in from.

Players have given a nod to its responsive design, but don’t let that lull you into a false sense of security.

Player Safety & Responsible Gambling

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Golden Reels Casino’s approach to responsible gambling is, frankly, underwhelming.

They don’t have a dedicated, responsible gaming page, and the self-exclusion options are hidden in the terms and conditions. New players must navigate the challenging customer support to request temporary or permanent exclusion.

The online casino is silent about setting personal limits and does not mention how or even if these critical safety nets can be implemented.

Don’t bother looking for third-party support links; they are nonexistent.

Licences & Security

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  • Company: Agenics NV
  • Address: Abraham de Veerstraat 9, Curaçao
  • Licence: Gaming Services Provider NV
  • Licence Number: i) 365/JAZ

Golden Reels Casino presents a tangled web of licensing details that only add to its questionable reputation.

They claim to hold a Curacao licence, yet details are murky. Don’t expect any eCOGRA or iTech Labs partnerships—there aren’t any. Nor will you find direct links to responsible gambling resources. Transparency isn’t their strong suit, and with no clear track record in the casino industry, the alarm bells are ringing.

It’s a case of ‘enter at your own risk,’ with the smart money on keeping your distance.

Golden Reels Online Casino Verdict

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Golden Reels Casino’s tale is muddled with iffy clauses and a labyrinth of user complaints.

Since their inception in July 2019, they’ve spun a web that catches the unsuspecting player through perplexing terms and punitive dormant account policies. The casino remains out of bounds due to the Interactive Gambling Act, and while a VPN might offer a backdoor, it’s a risky path to tread despite the generous welcome bonus on offer.

To be blunt, would I play here? Not on your nelly. Does it resemble a trustable casino?

Given the murky waters surrounding their licensing, withdrawal woes, unresponsive customer service, and the confiscation of funds from inactive accounts, the casino wades in a pool of mistrust.

Golden Reels Casino FAQ

What casino betting options are on offer at Golden Reels Casino?

Golden Reels Casino offers a variety of betting options, including popular sports like table tennis, American football, and baseball. Players can also participate in various tournaments and take advantage of a welcome bonus.

What are the positives of Golden Reels Casino?

Golden Reels Casino is known for its partnership with game providers like Relax Gaming and Pragmatic Play. The casino offers enticing welcome bonuses and payment options like Mastercard, generously rewards VIP members, and offers several rewards for new players.

Is Golden Reels Casino safe?

The safety at Golden Reels Casino is questionable despite additional verification. New players interested in a secure gambling environment should avoid this online casino.

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Daniel Evans
Daniel Evans
Casino Reviewer
1 Articles
87 Reviews

Daniel helps you to find the best online casinos to play, with his well-researched, unbiased and accurate casino reviews. He uses strict criteria to only recommend the most trusted and reliable sites for you.

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