Queenspins Casino Review - Is This a Safe Australian Online Casino?

Queenspins casino online is a Dama N.V. website. That being the case, we were not surprised to see a varied selection of payment methods and a large library of games. The brand is already highly-regarded in the Aussie market, even though it launched recently in 2021. The casino is licensed under the Curacao jurisdiction, and has an appealing promotions line-up. However, the wagering conditions are steep.

The platform uses an elegant layout, hoping to evoke some royal-friendly emotions with the players, we reckon. Black is the dominant colour, with golden highlights and details. Of course, our primary interest were the games on offer and the banking process.

One can’t complain in regards to the lobby; there are plenty of games to go around, developed by the likes of Amatic, NetEnt, BGaming, Belatra, Quickspin, Zillion Games, Relax, Spinomenal, Booongo and several others. In terms of game type, you can play anything from pokies and live dealer games to card games, video poker and jackpots.

$5000 Bonus

Our Take On Queenspins Casino After Depositing, Playing & Withdrawing

Verification Process There were no surprises during the verification process. The agents guided us through it. While the process lasted longer than anticipated, our documents were approved upon first withdrawal, no questions asked.
Withdrawal Speed Very pleasant experience. After submitting the withdrawal request, we waited no more than 8h for our winnings to arrive.
Games & Suppliers There is no shortage of pokies at Queenspins. One can choose from hundreds of titles coming from the likes of NetEnt, Endorphina, Quickspin, NoLimit City and more.
Promotions & Bonuses Welcome package covering the first ten deposits. Promos twice a week. VIP bonus for high rollers. Shame that wagering on deposit bonuses is x50.

Summary Of Our Experience

When the Queenspins casino test period was over, there was nothing more to do but to summarize our impresisons. We have to say – Queenspins passed out test with flying colours! Their agents were communicative, they seemed to appreciate that we uploaded all the verification documents. There was no fuss surrounding the withdrawal process and the entire experiment was carried out successfully. Queenspins casino is recommended on our part for Australian players.

Reviewed by:

**Milica Kostić**

Casino Expert With 10+ Years Experience

Last Update: 08/02/2023

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Deposit method used

Bitcoin

Depositing Experience

If you wish to review the payments page before you top up your account, you can do so by clicking on the “Payments” link at the bottom of the homepage. Alternatively, you can just click on the transparent “Deposit” button in the top right corner and pick a preferred method right then and there. Queenspins has a decent selection of deposit options, ranging from bank cards to prepaid vouchers and crypto wallets.

Users can choose from Neteller, Skrill, Sticpay, Neosurf, MiFinity and Bitcoin, among other options. No bank transfer, no online banking. The casino will not charge any payment processing fees for deposits. Since we opted for a cryptocurrency deposit, we had to account for a small miners fee.

The entire depositing protocol lasted barely a few minutes. The main steps were to simply copy the generated address and send the money to that exact address. The funds were uploaded to the account balance within 10 minutes. Having in mind how easily we were able to replenish out account, we had high hopes when it came to cashing out.

Verification speed

On First Withdrawal

Account Verification

To comply with the KYC protocols, all registered customers of Queenspins casino are expected to provide suitable documents to prove their identity. For this purpose, the casino has a special section for verification. You will find it under “Account”. Click on the “Verification” tab to open the boxes where you should upload corresponding documents. You do not have to do this immediately, but it is best to get it out of the way. Otherwise, you will have trouble requesting a withdrawal with an unverified account.

The chat support agent assured us that the verification team normally takes 24h maximum to approve account details. We patiently waited, and some of our documents were still in the wait list for withdrawals. We reached out once again and asked support for the status of our account.

The agent was kind enough to inform us that the account was still under verification, but we were free to request a withdrawal. If any additional documents were necessary, they would inform us by email. Turned out that everything was fine, and as soon as we submitted our first cash-out request we received an email notifying us that the account was fully verified.

Payout speed

8 Hours

Withdrawing Experience

Our gaming session at Queenspins was both fun and lucrative. We played a number of rounds on several entertaining pokies and decided to claim our winnings. Clicking on “Account”, then selecting “Wallet” and then clicking on the “Withdrawal” tab took us straight to the payout window. Same as when we deposited, we just need to pick our method and follow the instructions.

In our particular case, this involved providing a crypto wallet address and the amount we wished to cash out. The funds were taken from our balance and we received an email confirming that we filed a request for a payout.

Now, we had to wait for it to be processed. Luckily, the cash arrived on the same day, 8h later. That was pretty reasonable. Right when the payout was about to get credited, another email from Queenspins notified us of a successful withdrawal. Overall, a painless experience. Frankly, we were surprised by the agents motivating us to request a withdrawal. Usually, it’s the opposite!