After signing up with Goodman Casino, the next step, of course, was to carry out a deposit. On the left side menu, we clicked on “Payments” to see which options are available. Over a dozen possibilities appeared, neatly listed, with minimum and maximum limits. Goodman Casino supports payments done with e-wallets and credit cards. Visa and MasterCard deposits do not work with Australia, though. However, if you look closely, they also accept Paysafecard (prepaid voucher) and MuchBetter (mobile wallet). Some of the remaining options include Neosurf, ecoPayz, Venus Point, MiFinity and Rapid Transfer.

Our deposit solution of choice was CoinsPaid. As soon as we clicked on the logo, the window showed a QR code and an address to copy. On the deposit page, you can express your willingness to receive bonuses or not. Just turn the “Use bonuses” slider on or off. Once we copied and pasted the address in our BTC wallet, we sent the money. The deposit was received within 9 minutes. Easily done.

Goodman Casino did not charge any fees for the payment, yet a small miner fee was included in the crypto transaction. Keep in mind that the minimum amount of replenishment per transaction is EUR 20 / USD 20 / AUD 30 / NZD 30 / BTC 0.0006 or the equivalent value in other cryptocurrencies.

All players have to verify their details before they can cash out. To upload the required documents, we opened the profile and clicked on the “Documents” tab. Mind that the file size should not exceed 2MB. Even though they claim that accepted file formats are pdf, gif, jpeg, jpg, bmp, png and tif, you can only upload jpg and png files. We uploaded proof of identity (photo of the passport and a selfie with the passport), proof of address and proof of payment.

Within 15 minutes, we received an email saying that our proof or address was not accepted. The casino claims to accept a utility bill, phone bill, or bank statement, in which the name and address are fully indicated. However, the support agent we chatted with afterwards explained they do not, in fact, accept phone or internet bills. So, we reuploaded a different document, a bank statement, which was quickly approved.

Within half an hour we received an email notification about the account being fully approved. Little did we know that not verifying our mobile telephone number would get us into trouble during our withdrawal attempt. Everything worked out in the end and we certainly learned a lesson to teach new Australian players landing at Goodman casino.

Following an enjoyable gaming session at Goodman Casino, we decided it was time to cash out our winnings. Well, truth be told, the winnings were modest, but still we wanted to test out the cashier and see how fast would the process be. Unfortunately, we went ahead of ourselves and once again requested a payout without having met the casino’s playthrough condition on our last deposit. We were kindly informed in an email that our withdrawal request was rejected due to not wagering the deposit sum 3 times before withdrawal.

We removed this restriction and tried again. Rejected! Now it was getting funny! This time, the reason was the fact that we did not verify the account phone number. This is something that differs from casino to casino and they won’t always specify whether this is obligatory or not. In fact, we were told in a previous chat with an agent that our account has been approved.

Luckily, verifying a phone number is easy. All we needed to do was cgo to the profile information page and open the verification panel, then click on “Verify”. A code was sent to the number and we just had to type it on the website and confirm. We opened the wallet and clicked on withdrawal but one more time. We selected out cashout method, the same one we deposited with. We entered the withdrawal amount and sent the request.

The payout was processed within 7 hours. We submitted the request around noon and at 7 pm the funds were credited to our crypto wallet.  We can’t claim the withdrawing process was a hassle. It was more the fact that it was our first experience with Goodman Casino and weren’t sure how things worked. Some sites don’t require a phone number verification, but Goodman does, so you make sure you carry out one if you side with this particular Dama N.V. casino website in Australia.